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Why is Chat GPT not Working? Try these 11 Easy Fixes

By

Mark

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“Chat GPT not working” can be due to reasons like high traffic, server issues, or poor internet connection. Try solutions such as clearing cookies, disabling extensions, switching browsers or devices, checking server status, or contacting support to resolve the issue.

If it’s still not working, you need to try these fixes;

First of all check if you have a strong and stable internet connection, your browser cookies are cleared, and extensions are disabled.  In this article, we have explained the possible reasons why ChatGPT is not working and their fixes. 

Chat GPT not Working

Why is Chat GPT not Working? 


Here are six possible reasons for Chat GPT not working or loading:

  • High traffic: If many users attempt to access ChatGPT at the same time, it may cease to function.
  • Corrupt browser cache or cookies: Issues opening or using a website, including ChatGPT, can also be caused by a corrupt browser cache or cookie.
  • Server issues: In some cases, the problem was caused by an issue at ChatGPT’s end, usually with the server.
  • ChatGPT is under maintenance: This can be because ChatGPT’s software is undergoing maintenance. It’s just a temporary issue.
  • Poor Internet Connection: This is a common issue while using ChatGPT as a poor connection can lead to the error “something went wrong”. 
  • Use of VPN: Use of misconfigured VPN settings in your phone or device.  

How to Fix Chat GPT Not Working? 


We have been seeing issues raised all over the internet lately about the ChatGPT not working. If you are among those facing issues while using ChatGPT, we have some tips below for you to check.

Clear the cookies

If you see ‘error code 1020’, you should start clearing the cookies on your device. Here’s the way how it can be done right away: 

  • Go to Chat.openai.com, and click on the’ padlock’ icon in the address bar. Now there must be an option showing ‘site settings’ Click on it.
  • Then click on the ‘clear data’ present next to ‘cookies’. This will also clear all the cached data. 
  • Again click on the ‘clear’ tab to confirm the process. 
  • Until now your issue must have been resolved.   

Disable all extensions

Some VPN extensions in your web browser could be causing problems with ChatGPT, resulting in error 1020. You can go through the below-mentioned steps to resolve this error.  

  • Click the “Extensions” icon in the top-right corner of your browser to open “Manage extensions.”
  • Go through all the extensions and uninstall any you forget to install. Look for VPN-related extensions in particular and remove them immediately.

Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend that you check to see if you have VPN apps enabled or disabled on your device.

Use another browser, device or network –

If ChatGPT not working on chrome or phone for you after completing all the steps, try switching browsers to see if that resolves the issue. You can switch to Microsoft Edge, Firefox, or Brave, or choose from our list of the best desktop browsers. Then, sign in to ChatGPT and try out the AI chatbot.

If ChatGPT still does not open, try it on another device on a different network. If it works there, I believe the problem is with your router. You should reset your router and change the DNS server to the one listed above. This should resolve any network issues you’re having with ChatGPT.

Check if ChatGPT is down –

We’ll look at four methods for determining ChatGPT’s current status so you know if it’s down.

The best way to see if ChatGPT is down is to use OpenAI for real-time server analysis, which will allow you to determine if ChatGPT is down for everyone or me.

When  you go to a place where ChatGPT is not available right now, you will most likely get the message “OpenAI services are not available in your country.”

When there is an issue with one of the OpenAI servers, it is usually announced on the OpenAI Twitter account.

With the help of a Down detector, you can easily determine if ChatGPT has stopped working for other users or if this issue is only occurring on your device.

Get ChatGPT Plus subscription

With a ChatGPT Plus subscription, which is available for $20 per month, you will get amazing benefits:

  • ChatGPT is available to everyone, even during peak hours. 
  • Response times that are faster 
  • Access to new features and improvements first.

Use ChatGPT alternatives

We’ve compiled a list of ChatGPT alternatives for you to consider. 

  • Chatsonic
  • Google Bard AI
  • YouChat
  • DialoGPT
  • Caktus AI
  • Amazon Codewhisperer
  • Chai AI
  • Chinchilla AI
  • Tome
  • Socratic AI
  • Microsoft Bing
  • Jasper Chat
  • Character AI
  • OpenAI Playground

Flush DNS –

We will guide you through the process of flushing out DNS.

  • Open Command Prompt with administrator privileges from the Start Menu on Windows. If you’re using a different operating system, check out our detailed guide on how to flush DNS on macOS, Linux, and Android.
  • After that, run the following command to immediately reset the DNS. Restart your computer.
  • Now, try logging into ChatGPT; it should start working without any problems.

Change DNS server –

To avoid this issue of ChatGPT not working, we will switch the DNS server to Google. Here’s how you all can do that. 

  • Open Windows Settings, then navigate to Network and Internet -> Hardware all the properties. Follow our guide on how to change the DNS server on Windows 11 for more information.

Here is the guide to follow if you are using an Android device.

  • Then, next to “DNS server assignment,” click “Edit.” After that, change the DNS settings to “Manual” and enter the address listed below (Google DNS).
  • Now, click “Save,” and you’re done.
  • Restart your computer and check to see if ChatGPT is still operational.

Reset IP Address –

This should resolve ChatGPT error code 1020 and allow you to use the AI chatbot.

  • In the Start Menu, open ‘command prompt’ as an administrator. 
  • Then, one by one, execute the commands listed below. This will automatically reset and renew the IP address.
  • Restart your computer and check to see if ChatGPT is working properly.

 Check for VPN Extensions –

Follow the steps below if chatgpt not working in my country to inspect the extension and remove any malicious ones.

  • Click the “Extensions” icon in the top-right corner of your browser to open “Manage extensions.”
  • Go through all the extensions and uninstall any you don’t remember installing. Look for VPN-related extensions in particular and remove them immediately.
  • Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend checking to see if you have VPN apps enabled or disabled on your device.

Contact ChatGPT Support

If nothing works, you can directly contact ChatGPT support in two ways.

  • If you already have an account, log in and click the “Help” button to begin a discussion.
  • If you do not have an account or are unable to log in, you can still contact us by clicking on the chat bubble icon in the bottom right corner of help.openai.com.

FAQ’s

Why Chat Gpt Not Working on iPhone or iPad

We recommends you updating your iPhone and iPad to the latest system software. Head to Settings, tap General, choose Software Update and tap on Download and Install to make your device system up to date. Once your device is running the newest software, download chatgpt app on iPhone or iPad and check if it is workable.

Why Chat Gpt Enter Button Not Working

If Chat Gpt Send Button Not Working for you, you may try cache, data, and cookies or you can use browser window in full screen. It will works just fine. It may also be due to the if you are pasting in pre-written prompts that already have a line break in them.

Chat Gpt Sign Up Not Working?

In case you are not able to log in to ChatGPT then try Refreshing your cache and cookies, then attempt the chat gpt login with your chosen authentication method. Try an incognito browser window to complete sign in. Try logging in from a different browser/computer to see if the issue still persists, as a security add-in or extension can occasionally cause this type of error.

Conclusion 

Experiencing issues with ChatGPT can be frustrating, but there are various possible reasons and solutions to resolve them. By following the methods outlined in this article, such as clearing cookies, disabling extensions, changing browsers or devices, checking server status, and contacting support, you can effectively troubleshoot the problems related to Chat GPT not working again.

Remember, If you find that Chat GPT is not working, it’s essential to troubleshoot the issue by checking server status, clearing browser cache, or disabling browser extensions.

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